MMS Ticket terms and conditions.

The terms and conditions for MMS Tickets are as follows:

• Product
• Purchase
• Test ticket
• Proof of identity
• Period of validity
• Inspection
• Dogs
• Exchanges, refunds, returns
• Questions/support

Product.

MMS Tickets are available between the following 40 towns and cities in Switzerland:

Aarau, Aigle, Baden, Basel, Bellinzona, Bern, Biel/Bienne, Brig, Brugg, Chiasso, Chur, Delémont, Fribourg, Genève, Genève Aéroport, Interlaken Ost, Lausanne, Lenzburg, Locarno, Lugano, Luzern, Martigny, Montreux, Neuchâtel, Nyon, Olten, Sierre, Sion, Solothurn, Schaffhausen, St. Gallen, Thun, Vevey, Wil, Winterthur, Yverdon, Zofingen, Zug, Zürich HB, Zürich Flughafen.

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MMS Tickets are not issued for use within the Libero, Unireso and ZVV integrated fare networks.

Purchase.

You can order MMS Tickets from your phone by calling free on 0800 22 22 11. This number will no longer be active as of 12 December 2010. As an alternative, you can purchase tickets via SBB Mobile.

You can also use the online SBB Ticket Shop to have tickets for selected routes sent to your mobile phone.

Test ticket.

Before buying a MMS Ticket for the first time, we recommend that you register at the Ticket Shop (you only need do this once) and request, receive and test ticket.

To do this, your mobile phone must be MMS-compatible and correctly configured. Please contact your mobile phone service provider if you are unable to configure your mobile phone for MMS yourself.

Click here for information about configuring your mobile phone for MMS.

Proof of identity.

MMS Tickets are personal and non-transferable. They may only be used in conjunction with an official, up-to-date identity document (passport, ID card, driving licence or Half-Fare travelcard) bearing the passenger’s name. You must show this ID to the inspector together with your ticket. If you have purchased a ticket at reduced fare, you must always present the relevant travelcard (e.g. Half-Fare travelcard, Track 7 travelcard, etc).

Period of validity.

MMS Tickets are valid for the following periods:

• Single tickets: 1 day
• Return tickets up to 115 km: 1 day
• Return tickets from 116 km: 10 days

NB: You must specify your travel dates when you purchase your ticket. MMS Tickets can be purchased no earlier than 10 days before travel. Validity periods for MMS Tickets may differ from those of tickets bought from a ticket office or ticket machine.

Inspection.

When the ticket inspector comes round, you must present your mobile phone with the valid MMS Ticket for inspection. If you cannot present a valid MMS Ticket for inspection, you will have to buy a ticket on the spot. In this case, you will be deemed to be travelling without a valid ticket and be charged a supplement.

An MMS Ticket may only be used in conjunction with an official, up-to-date identity document (passport, ID card, driving licence or Half-Fare travelcard) bearing the customer’s name. This ID must be shown to the inspector together with your ticket.

If your MMS Ticket cannot be checked because your mobile phone is not working properly (e.g. if the battery is flat) or the display is illegible (e.g. badly scratched), you will be deemed to be travelling without a valid ticket.

Dogs.

MMS Tickets cannot be purchased for dogs.

Exchanges, refunds, returns.

MMS Tickets cannot be exchanged or refunded.

Exceptions:

• Death
• Proven illness (which makes travel impossible), confirmed by a medical certificate

In such cases you must make a written application to SBB. A printout of the PDF-format MMS Ticket ("My orders" at the SBB Ticket Shop) must be included with the application. Special conditions apply to corporate customers in accordance with the General Terms and Conditions of Business, Art.10.2.

Questions/support.

If you have problems or questions regarding MMS Tickets, please refer to the extensive list of Frequently Asked Questions.